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FREQUENTLY ASKED QUESTIONS


 

  1. Which Credit Cards do you accept?

  • Visa, MasterCard and Discover
     

  1. How long will it take to receive my order?

  • Unstamped orders received by 1:00 p.m. EST are shipped the same day. We use UPS, so allow normal UPS transit time.

    Stamped album orders allow 1-2 days extra for stamping

    Stamped folder orders allow 3-4 days extra for stamping

    If we are making a new die for your logo to be used in imprinting, please allow an approximate 2 week lead time.

  1. How do I get my logo on folders, boxes, bags and albums?

  • If you have a company logo or are able to create a logo design on your computer that you would like to have imprinted on folders, wallet boxes, albums, portrait boxes, bags, etc., you can email or mail that logo to us. We would then have that logo made into a die that we would use to hot foil stamp your packaging products.

    The preferred email format would be a jpg at 600 dpi. The logo should black and white without any grays or special 3-D effects. Grays and 3-D logos don't show up very well when imprinting with one color foil.

  1. I know you are running a promotion but my order total does not reflect a discount.

  • Discounts will be applied at the time of final invoice.

  1. If I am a Michigan company that is tax exempt in Michigan, how do I provide you with my tax exemption I.D. Number?

  • If your company is in Michigan and you are exempted from paying sales tax in Michigan, please click the form name to download the PDF file of "Michigan Sales & Use Tax Certificate of Exemption." Fill out the form and either mail it to us at:

    Tyndell Photographic
    Attn: Accounting Dept.
    13035 Wayne Road
    Livonia, MI 48150

    OR Fax it to us at 734-422-4205

    If for some reason you are unable to download the form, please feel free to contact our customer service department at 800-827-6278 and we will be happy to mail or fax the form to you.

  1. What is the Tyndell Folder and Mount Savings Club?

2007 FOLDER AND MOUNT CLUB

  • It is an opportunity to save money by buying in small lots of folders and mounts and still get the discounted quantity price breaks. You get the price without trying up your cash in inventory!

    5000 PRICE CLUB members must buy folders and/or mounts in box quantities of 500 or more. Any succeeding orders under 500 receive 1000 Club price.

    2500 PRICE CLUB members must buy folders and/or mounts in box quantities of 300 or more. Any succeeding orders under 300 receive 1000 Club price.

    1000 PRICE CLUB members must buy folders and/or mounts in box quantities of 200 or more. Any succeeding Tyndell full box quantities will receive the 1000 Club price.

    RULES: Initial purchase must be made by May 1, 2007. Must commit to purchasing 5000, 2500 or 1000 pieces in 2007 and buy in your Club's minimum quantities. Purchase at your convenience throughout the year. This special offer is valid from January 1 through December 31, 2007. Club membership must be renewed annually. Members of the Folder and Mount Savings Club automatically qualify for the Sports Mount Savings Club.

    FOLDERS IN THE CLUB: include Executive Folders, Titan Folders, Onyx Folders, Silverton Folders, Prestige Mounts, Midnight Mounts, Sterling Mounts, Blackstone Easels, Memory Mates, Preschool Mounts, Ebony, Silverstreak, Pro Series Digital, TDC 101, 102, 103 and Digital Mounts.

 

2007 SPORTS MOUNT CLUB

  • 5000 PRICE CLUB members must buy folders and/or mounts in box quantities of 500 or more. Any succeeding orders under 500 receive 1000 Club price.

    2500 PRICE CLUB members must buy folders and/or mounts in box quantities of 300 or more. Any succeeding orders under 300 receive 1000 Club price.

    1000 PRICE CLUB members must buy folders and/or mounts in box quantities of 200 or more. Any succeeding Tyndell full box quantities will receive the 1000 Club price.

    RULES: Initial purchase must be made by May 1, 2007. Must commit to purchasing 5000, 2500 or 1000 pieces in 2007 and buy in your Club's minimum quantities. Purchase at your convenience throughout the year. This special offer is valid from January 1 through December 31, 2007. Club membership must be renewed annually. Members of the Folder and Mount Savings Club automatically qualify for the Folder and Mount Savings Club.

    PRODUCTS IN THE CLUB: include Digital Pro Series, The Ebony, Silverstreak, Women's and Digital Sports Mounts, Digital Action Mount, TDC 101, 102, 103, Digital Easel, Pro Sports Series Memory Mates and Folders, Pro Sports Series Panel Mount, Dance Memory Mate, The Elite, The Ultimate, Action Sports, Vision, Olympic, E-Series, Marble memory Mates, F-Series, Marble Panel Mounts, F-Series Panel Mount and Children's Memory Mates.


    Contact our Customer Service Department at 800-827-6278 to get started today!

  1. How do I get to your showroom in Livonia, MI

  • We are located in the industrial area of Livonia just south of Schoolcraft Road and Wayne Road.

    Tyndell Photographic
    13035 Wayne Road
    Livonia, MI 48150
    800-827-6278
    FAX: 734-422-4205

    Click Here for a map and driving directions

 
 
 
 
 

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