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Return Policy

We will accept eligible returns and exchanges within 45 days of the order ship date. Refunds will be issued to the original form of payment. PayPal refunds are subject to a 3% PayPal transaction fee. All returns require prior authorization and must be accompanied by an invoice and return authorization form. Orders returned to Tyndell marked as "undeliverable" by the mail carrier, are subject to a handling fee and actual cost to re-ship the order.

Items not eligible for returns or exchanges

Personalized items, including, but not limited to: items with foil imprinting, laser engraving, or full color printing Custom, made-to-order items Clearance items To initiate a return or exchange, please contact our Customer Service team by email at or by phone at 1-800-827-6278.